go fuck yourselves table. it is marginally socially acceptable (although still tacky and stingy) to tell people when they make a reservation that there is a time limit. however, there was no notice of this policy anywhere on opentable and i received the information via a bitchy voicemail the day of my reservation. even king of shitting on social graces gordon ramsey tells you upon reserving that you're on a deadline. i have received no response from the restaurant to my complaint about this, so clearly not only do they not give a shit, they don't give a shit that they don't give a shit. or something.
the most absurd part about this whole scenario is that a restaurant purportedly celebrating the culinary tradition of france (long, relaxed, drawn out meals to be enjoyed over lots of drinks and meandering conversation) is the only restaurant i am aware of in cincinnati which is not only in the business of making you eat your meal by a stopwatch but is not even willing to give you proper notice to find somewhere else to dine if you're not ok with that.

5 comments:
From your post, it is difficult to determine how you actually feel about a 2-hour limit on reservations. ;-)
Personally, I have less problem with the practice if the restaurant notifies the customer of the time limit AT THE TIME THE CUSTOMER IS MAKING a reservation. I think it's less acceptable to do it during the day-before-confirmation-call.
in this case the call came at noon for a 6:00 pm reservation, which is just completely unacceptable, i'm sorry.
Setting a time limit on guests, short of closing time, is completely fucked-up wrong. It is but a bullet point on a laundry list of shitty customer service-less policies that people now endure in this high-tech, automated, faceless society.
The customer now is always wrong. For balance information, say, "balance." I'm sorry, I didn't understand that. Goodbye. And fuck you.
What an immature, spoiled brat you are. Your enormous sense of entitlement apparently negates your capacity to comprehend why such a policy exists. It is precisely because of such selfish "me first and me only" behavior as you inflicted on the staff at Bouquet. Really, how long does it take to eat a meal? What about the other patrons who might be waiting? What about the restaurant that can't turn tables in a timely manner? What about the waitstaff? You aren't being made to "eat your meal by a stopwatch" at Jean Robert's. Two hours is quite reasonable for dinner. If you truly NEED to linger in a restaurant (and I suspect you are the sort of lingerer that servers justifiably hate), get up and go to the bar. Other diners want to sit down too. The ONLY valid point in your entire rant was that Jean Robert's Table should inform those who are making reservations of this policy at the time the reservation is made.
yeah, and i'm sure you're a joy to serve, "WTR." whatever you think of me, at least i have the integrity to identify myself when plastering my rage filled opinions all over the internet. i can only assume that you're the bitchy hostess who left me the voicemail. classy.
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